Privacy Policy

Information we collect

GroupFill collects information provided by organizers and participants to coordinate recurring events. This may include organizer email addresses, participant names, phone numbers, optional email addresses, an optional preference to receive email offers from an organizer, group and event details, RSVP responses, the names of additional attendees a participant signs up on behalf of, attendance status, and waitlist position.

We may also collect limited technical information needed to maintain secure sign-in sessions, protect the service, diagnose problems, and understand whether messages were delivered.

How information is used

• Create and manage organizer accounts, groups, recurring events, and dated sessions.
• Provide private RSVP links and calculate confirmed and waitlisted attendance.
• Deliver event invitations, reminders, schedule updates, waitlist notifications, and post-session payment requests when messaging is enabled and the recipient has consented.
• Make a participant’s optional email address, and their choice to hear about an organizer’s other sessions and offers, available to that organizer.
• Maintain security, investigate abuse, and comply with applicable legal obligations.

Text messaging and consent

If text messaging is enabled, GroupFill sends event-related messages only to people who have provided appropriate consent or have otherwise agreed to receive communications about their group. Message frequency varies according to event activity. Message and data rates may apply.

Recipients can opt out of future text messages by replying STOP. When available, replying HELP provides support information. Consent to receive text messages is not a condition of purchase.

Mobile phone numbers, messaging opt-in information, and consent records are not sold, rented, or shared with third parties for their own marketing or promotional purposes.

Email offers from your organizer

At signup, a participant may optionally choose to hear from a specific organizer about that organizer’s other sessions and offers, and provide an email address for that purpose. This choice is separate from, and not required for, joining a group or receiving text messages, and it applies only to the organizer for whom it was given.

When a participant opts in, GroupFill makes that email address available to the organizer. Any marketing or promotional emails are sent by the organizer using their own tools — GroupFill does not send them, and does not use participant email addresses to market its own services. The organizer is responsible for those emails, including offering a way to unsubscribe and honoring opt-out requests as required by law.

A participant can withdraw this choice at any time by asking their organizer to stop, or by using the unsubscribe option in the organizer’s emails. We do not sell email addresses or marketing preferences.

When information is shared

Information is available to the organizer responsible for a participant’s group. GroupFill may use infrastructure, database, authentication, and messaging providers to operate the service. These providers may process information only as needed to provide their services, maintain security, or satisfy legal obligations.

We do not sell personal information.

Data security and retention

GroupFill uses organizer authentication, access controls, private RSVP tokens, and service-provider security features to protect information. No online system can guarantee absolute security. Information is retained as long as reasonably necessary to operate the relevant group, comply with legal requirements, and resolve legitimate operational or security issues.

Your choices

Participants may ask their group organizer to update contact information, remove them from future invitations, stop sending them offers, or address questions about their event data. Organizers are responsible for collecting participant information appropriately and honoring applicable consent and opt-out requirements.

Changes to this policy

We may update this Privacy Policy as GroupFill develops. The latest version will remain available at groupfill.co/privacy.

See also our Terms of Service.